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Part Time Bilingual Customer Service Representative - (Spanish) - (Cranston, RI) - Nov 2017

at logisticare

Posted: 10/24/2017
Job Status: Part Time
Job Reference #: 5000268248406

Job Description

Job Title

Part Time Bilingual Customer Service Representative - (Spanish) - (Cranston, RI) - Nov 2017

Requisition Number

17-5480

Job Description

We have full time openings for Bilingual (Spanish and English) Customer Service Representatives (CSRs) to work various shifts. Qualified candidates must be available to work holidays and occasional weekend work may be required.

Primary job duties of the CSR include providing superior customer service to clients, efficient and accurate entering of all customer service requests into LogistiCare's data management system, performing all gate keeping functions related to trip authorization, documenting and resolving complaints and issues.
 
Requirements:
Education:
  • Qualified candidates must have a High School Diploma or GED
Experience:
  • Prior in-bound call center experience and/or prior customer service experience with heavy phone volume and data entry required
Skills:
  • MUST BE ABLE TO SPEAK SPANISH AND ENGLISH (bilingual) PROFICIENTLY
  • Excellent customer service and phone skills
  • Strong verbal communications, problem solving, time management and organizational skills
  • Ability to accurately type 35 corrected words per minute, and ability to work independently or with a team a mus
Competencies:
  • Communication, Oral - Ability to communicate effectively with others using the spoken word
  • Communication, Written - Ability to communicate in writing clearly and concisely
  • Customer Oriented - Ability to take care of the customers' needs while following company procedures
  • Interpersonal - Ability to get along well with a variety of personalities and individuals
  • Reliability - The trait of being dependable and trustwort
Environmental and Working Conditions:
  • Entire work time is conducted in an office setting"
 
"LogistiCare is an Equal Opportunity Employer."

Work Location(s)

30 Chapel View Blvd Suite 110, Cranston, Rhode Island 02920

Full-Time/Part Time

Part-time

Requirements